Refund Policy
Last updated:
Geographic and topic scope
This website operates from Ireland and serves customers in the European Union, primarily Ireland and the United Kingdom. We sell dietary supplements (food supplements), which are not medicines. This refund policy applies to all such products purchased through our site.
Operator
Scyxaronuz, 10 Eglinton St, Galway, H91 XP77, Ireland.
Return period
You may request a refund within 14 days of receiving your order, in accordance with Irish and EU consumer rights.
Conditions
Products must be returned in their original packaging, unopened or minimally used. We reserve the right to refuse returns if products are damaged or used beyond a reasonable extent.
How to return
Contact us at contact@scyxaronuz.world or support@scyxaronuz.world to initiate a return. We will provide return instructions. You are responsible for return shipping costs unless the product is defective.
Refund processing
Refunds are processed within 14 business days of receiving the returned product. The refund will be issued to the original payment method.
Defective products
If you receive a defective or incorrect product, contact us immediately. We will arrange a replacement or full refund including shipping costs.